89 replies to this topic

[bunnymaxwell]

Hello.
I downloaded the trial version of the RPG Maker VX Ace. From your homepage. I installed everything, by following the instructions on your site. But when I go to start the program, I get this.



I tried, uninstalling the program, and reinstalling it, and did a system restore. But I still get this.

I would love to try your program, and most likely buy it, but if I can't even get the trial version going, I'm not gonna take a chance in buying.

I have Windows 7.

Can anyone please help me. I am totally lost on this ....

Thank you

From what I see I do have the dll ...



but I still get the same problem ... machines hate me I swear lol

I tried changing the program compatibility. But it still doesn't work ...

Edited by bunnymaxwell, 28 March 2012 - 05:50 PM.

[Kyrie]

Did you run it as administrator?

[Kyrie]

By the way, I applaud you for posting a screenshot.

Most user's just say "It broke.. HELP!" but they don't post any type of error or error code. So I /clap for you

[Kitsune Zeta]

Additionally, did you change the install directory in any way?

While I didn't have to run it as admin, I had installed it to my hard drive (E:\) instead of my SSD (C:\).

If you installed it to the default directory of either C:\Program Files\Enterbrain\<etc> (for 32-bit) or C:\Program Files (x84)\Enterbrain\<etc> (for 64-bit), you will more likely than not NEED to run it as an administrator. Installing it to somewhere like C:\RPGMaker\ will usually sidestep the "run as admin" thing.

(edit: I run Win7 64-bit, for reference)

Edited by Kitsune Zeta, 21 March 2012 - 04:17 PM.

[bunnymaxwell]

Tried it,.... I Still get the same thing :S

lol why thank you. I figured, it would be a lot easier to show, then talk about it

[bunnymaxwell]

Additionally, did you change the install directory in any way?

While I didn't have to run it as admin, I had installed it to my hard drive (E:\) instead of my SSD (C:\).

If you installed it to the default directory of either C:\Program Files\Enterbrain\<etc> (for 32-bit) or C:\Program Files (x84)\Enterbrain\<etc> (for 64-bit), you will more likely than not NEED to run it as an administrator. Installing it to somewhere like C:\RPGMaker\ will usually sidestep the "run as admin" thing.

it saved under. C:\Program Files (x86)\Enterbrain\

[Kitsune Zeta]

Okay, first instinct is to try installing it to C:\RPGMaker as opposed to C:\Program Files (x86)\Enterbrain to see if that works.

if not, we'll need to bug Touchfuzzy or Nathaniel or someone over at Degica to help, since I'm out of ideas beyond that.

[Kyrie]

Wait wait, I know for VX you have to install the RTP. If Ace has something similar have you tried installing that?

[bunnymaxwell]

Okay, first instinct is to try installing it to C:\RPGMaker as opposed to C:\Program Files (x86)\Enterbrain to see if that works.

if not, we'll need to bug Touchfuzzy or Nathaniel or someone over at Degica to help, since I'm out of ideas beyond that.

hmmm nope

It still doesn't work when I do that.

[bunnymaxwell]

Wait wait, I know for VX you have to install the RTP. If Ace has something similar have you tried installing that?

Yep. in the instructions. Thats the first thing you Install

[Kyrie]

Yep. in the instructions. Thats the first thing you Install

Try to remove everything, reboot, reinstall.

[Mitchell]

Hey bunnymaxwell. Thanks for the screenshot. Looking into this now. Hang tight

Edit:
We think this may have to do with the DLL not being in the GAC (global Assembly Cache)

Would you be able to check your GAC
http://en.wikipedia...._Assembly_Cache
%windir%\assembly\

and see if there is a CogenDRM.dll there ?

thanks!

[bunnymaxwell]

Hey bunnymaxwell. Thanks for the screenshot. Looking into this now. Hang tight

Edit:
We think this may have to do with the DLL not being in the GAC (global Assembly Cache)

Would you be able to check your GAC
http://en.wikipedia...._Assembly_Cache
%windir%\assembly\

and see if there is a CogenDRM.dll there ?

thanks!

GAC???
where do i go to check this out?

[Rapu]

GAC???
where do i go to check this out?

Windows Key+R and then type %windir%\assembly\ and press enter. Or navigate manually: C:\Windows\assembly

Edited by Rapu, 22 March 2012 - 07:45 AM.

[bunnymaxwell]

From what I see I do have the dll ...



but I still get the same problem ... machines hate me I swear lol

Edited by bunnymaxwell, 22 March 2012 - 01:09 PM.

[bunnymaxwell]

I tried changing the program compatibility. But it still doesn't work ...

[bunnymaxwell]

still at a lost for this .... and its still not working.....

[Mitchell]

still at a lost for this .... and its still not working.....

Hi Bunny, we are still working on this. I just PMed you with a possible solution.

[bassmasterkjb]

I too am having this problem. ive uninstalled multiple times, as well rebooted my computer. running on windows vista. i have the cogenDRM file on there, as bunnys picture showed. pplease help

[prexus]

I fixed this simply by uninstalling, reinstalling, and rebooting my PC.