Was troubleshooting a customer mailbox client by remote once, and he started receiving ads for male size enhancers on his work email...
After investigating the laptop further, found adult websites in favorites, a full install of WOW and a buttload of spyware. Sent the machine back to IT for reimaging.
It was IT who checked everyone's computers and reported the programs they found on them. A long list and one program (cough, Liesure Suit, cough) was found.
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