Account not validated

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Desperate

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Hello!

My primary account here, Madlark, still hasn't been validated, even though it's been months since I've registered. Could one of the moderators please take a look?

Thank you!
 

Andar

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I think you misunderstood the rules.


Every account has to have two posts approved, after that all posts are automatically visible.


That other account was never used to post, so of course it couldn't be fully approved - but it is active, you've been logged in there today.


Duplicate accounts are forbidden here, but since that was a misunderstanding of the rules on your part:


Please choose which account you want to keep (this one or the other), the not choosen account will then be banned - and then make the posts neccessary to get approved (either the second post under this one or two posts under the other one)
 
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Desperate

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Hello Andar!

Thank you for your reply. I would like to keep Madlark as my account, but unfortunately I cannot start new topics or reply to existing topics when logged in under that username: both options are greyed out. This is why I assumed the account hasn't been validated.
 

Shaz

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When you register, your account is set at 'validating' while an email is sent out. As soon as you click on the link in the email, it's validated. If you didn't receive the email, it may have gone into a spam folder somewhere - check in your local spam folder, if you have one, otherwise use webmail to see if the server has picked it up and assumed it's spam. If you find it, you might be able to just click the link and take it from there.


Otherwise, is there an option to resend the email anywhere on the screen when you log in?


If not, the admins should be able to fix it for you.
 

Desperate

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Hello Shaz.

I am receiving the validation emails just fine, but whenever I click either of the link, I get the "You have completed your portion of the validation request already. An administrator must approve your account before you have full access." message. Same goes for the manual second link where I have to enter my ID and validation key manually.

From what I can tell, I'm doing everything by the book.
 

mlogan

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Since this one seems to be working, why not ban the other and change the name of this one to what you want it to be?
 
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