BGM in game not working please help!

[RaxxTDC]

Ok so only the music I've imported isn't working in my game it only works in audio test menu it's .mp3 format (I've also tried it in other formats) it's in the Audio>BGM> folder and still it is not working please help me. I've tried reinstalling and replacing files etc. nothing seems to work. It's just a simple short file that I want to play during the last rival encounter but it's dead silent. It will play when I check the imported music on the RPG Maker XP app, but it won't play when in the game at all.

 

[Ebanyle]

Are you using any scripts that may modify sound? Did you try using it in a clean project? Can you convert the files into .ogg and check if they play?