Blue Screen of Death Unknown Cause

[Aceri]

I've been having a problem with my laptop for a while now. The problem is that it keeps blue screening randomly. The first time it happened I thought it might of been because of an outdated java or something but when it happened just idle on the desktop I got curious if maybe it was the ram going bad. I ran a few memory tests(memtest86 + the one built into the PC itself) and both came back as no problems with the ram but the blue screen issue is still around.

Anyone know of a possible solution to this? Could it be something on the harddrive is corrupt? And if so would reformatting the PC fix the issue?

Any help would be appreciated because I bought myself a more powerful laptop recently and I wanted to give this one to my grandfather but I don't want to give him an unreliable busted piece of junk, you know?

 

[TheoAllen]

The reasons why I ever got blue screen was because these

• Overheat (my laptop fan was 'broken')
• Processing corrupted / broken file (put it in rar files)
• Drivers failures

Perhaps, the 3rd reason is also the cause of your blue screen

If you ask me how to fix it, I honestly don't know

 

[estriole]

try updating all driver to newest version. also... update your windows to latest update.

my laptop got BSOD often randomly before i update my windows.

 

[Aceri]

I would update the drivers but I don't know what drivers it needs. It's not a custom job I just waltzed into the shop, was like, "Hmm I can write on this!" and bought it lol.

I mean I know how to check the system specs but I don't know where you'd get the driver or what the right ones would be for the mystery products sitting in this laptop.

 

[Andar]

You should have gotten a manual with the notebook that contained that data. If not, you can open the device manager, then check all devices for their driver and driver manufacturer there.


If you know the notebook model number (usually printed on the underside) you also can go to the manufacturer's website and search for that model and it's drivers there.


However, you should start by checking which bluescreen you have - it might not be caused by the drivers.


When the bluescreen is visible, in the top lines there is a long error number (ignore the memory dump in the lower area, only the main number can hel you).


Search for this number (yes, there are a lot of zeroes) on Google and on the microsoft sites for reason and solution.

 

[Zalerinian]

The reasons why I ever got blue screen was because these

• Overheat (my laptop fan was 'broken')
• Processing corrupted / broken file (put it in rar files)
• Drivers failures

Perhaps, the 3rd reason is also the cause of your blue screen

If you ask me how to fix it, I honestly don't know

I've never heard of anyone getting a blue screen from their computer overheating. The processor or motherboard (not sure which, technically the processor would need to have the motherboard do it) should force power off to all components for an immediate, unforeseen shutdown, not a bluescreen. The only case I can see heat causing a bluescreen is if something is damaged, and the heat is damaging it a bit more.

Anyway, get this program and view the crashlogs windows writes when the computer goes into a blue screen. It'll give you information on what crashed it, and the program comes with "google this"

 

[TheoAllen]

I've never heard of anyone getting a blue screen from their computer overheating. The processor or motherboard (not sure which, technically the processor would need to have the motherboard do it) should force power off to all components for an immediate, unforeseen shutdown, not a bluescreen. The only case I can see heat causing a bluescreen is if something is damaged, and the heat is damaging it a bit more.

I'm not even sure if the overheat was the cause. But the fact was the bluescreen happened and my laptop was like a frying pan. Then, when I tried to turn on the laptop, it could not detect my hardisk. After cooling down for a while, it worked well. But once again got same BSOD when overheated.

 

[Tai_MT]

I always just go to bleepingcomputer dot com.  Free website with a bunch of computer tech jockeys there who offer free help and fixes to computer issues.  They usually have you run a few tests and post the results to them so that they can go through the reports and determine what your problem might actually be.

If they actually end up helping you, toss them a donation.  I don't end up using their website often, but they always help me out and I always try to toss them a little something for their troubles.  After all, the website is run on donations.

 

[Andar]

I'm not even sure if the overheat was the cause. But the fact was the bluescreen happened and my laptop was like a frying pan. Then, when I tried to turn on the laptop, it could not detect my hardisk. After cooling down for a while, it worked well. But once again got same BSOD when overheated.

That definetely shows that you have an overheating problem, and that to a point where it will cause damage to your computer if this happens too often. You have to fix the problem as soon as possible or the notebook will become a piece of junk somewhen in the future.
If overheating causes data loss like loosing the HDD data (which will cause BSOD if that happens while Windows is running) and makes the mainboard unable to detect and store the data again, then overheating reached a point where the resistances in the internal chip structure become unstable.


If that happens often enough, or if the temperature gets even a few degrees higher, then you risk a permanent physical disconnection inside the electrical network (simply burnout or melting away of electrical connection lines).


If you know how to do this, clean out the cooler and fan segments - if not have your local computer shop do this.


Such massive overheating can only be caused by cooling failures, and those have to be repaired before the device burns out.

 

[TheoAllen]

Yeah I'm well aware, but that was long time ago

 

[Engr. Adiktuzmiko]

On my recently dead laptop, the BSODs were caused by hard drive failures...

 

[markjacks]

In my experience, first two things that I do when I get BSOD.

1. Reseat RAM

2. Reload OS, looks drastic but it works. 

 

[nio kasgami]

I just experimented recently a blue screen of death ...

this was caused by two anti-virus who was installed in my computer...you should check for that : > !

 

[Caustic]

In my experience, first two things that I do when I get BSOD.

1. Reseat RAM

2. Reload OS, looks drastic but it works. 

If you're going THAT far to fix a BSOD, you're probably going a bit too far :L Unless by "Reload" you just mean rebooting...

Reinstalling Windows should be your very LAST option :x

OT: For drivers, something like SlimDrivers Free can find and update drivers easily without having to scan for them. 

If its overheating issues, make sure your lappy is getting plenty of air. Buy a lap rest if you have to so the fan has some room to breathe when you're not using it on a flat surface.

RAM shouldn't need re-seating on a laptop, unless you recently changed/upgraded the RAM.

On my old, old laptop, the thing died due to the HDD controller going out. And because it was so old it still used PATA connectors, I couldn't save the data....