Can i request a refund?

[Frayling0]

i thought it was, i don't think it was clear in the pre-order website. i literally thought you needed to get pre-order to get any JS plugins. that is the only reason why i got the pre-order in the first place, this could be my mistake. 

No, I'm saying it is YOUR mistake - it was NOT advertised in the way you're claiming, either on the website or in the email marketing.

 

[Touchfuzzy]

Yes, I'm in charge of our forums and social media, and the second longest running person working on the RM team. We can't do anything about this. This is a Steam issue.

 

[shylor]

@alda, I am just wondering what it is that is making you want VX Ace over MV. Can you explain? Some of us might be able to help. I could not ever imagine going back to VX Ace after this release.

 

[alda]

No, I'm saying it is YOUR mistake - it was NOT advertised in the way you're claiming, either on the website or in the email marketing.

I still believe that the advertising was CONFUSING as to what was included with the pre-order. do you have any proof as to what you are saying? i don't understand your aggressivity on an issue that is obviously not your ****ing problem.

Yes, I'm in charge of our forums and social media, and the second longest running person working on the RM team. We can't do anything about this. This is a Steam issue.

why is there no icon considering you staff? my mistake then. 

 

[alda]

@alda, I am just wondering what it is that is making you want VX Ace over MV. Can you explain? Some of us might be able to help. I could not ever imagine going back to VX Ace after this release.

i am having problem converting vx ace to MV, the graphics are not what i thought it would be. also i find that most of what i thought would be good in this release is not as i thought it would be.

it is not a huge issue to be honest, i still want to try to export to mobile at some point, but i feel like i could wait until another Rpgmaker is released after MV. 

The main issue is the difficulty of porting a VX ace project to MV to be honest. but that is not a big problem. i cannot figure out how to export animations so that the animation is the same as in VX ace.

Since touchfuzzy told me that he cannot do anything , then i guess i will stick to asking steam. i have already tried to get a refund which they persistently refuse to give, they do not answer my question that i have asked somewhere else. 

 

[bgillisp]

If I may...my suggestion would be to keep MV anyways. Even if you drop back to VXAce (which I am doing too, but only because the plug ins are not available for my project yet), you can now use all the music files and the graphics from MV in VXace (the graphics will require a resize). Plus, even if you got it refunded, the staff was very clear that the pre order price was the cheapest it would be for a while (probably til Summer 2016 by then).

Just a thought, that might help to make the best of the situation.

 

[mlogan]

Just fyi, there will not likely be another RPG Maker for a few years. I would also suggest continue trying to work with it, if you do want your game on mobile. Also, try asking your questions here, you never know what might be possible when you seek out the knowledge of others.

 

[alda]

Just fyi, there will not likely be another RPG Maker for a few years

 i would be willing to wait.

i think i will stick with MV to be honest.

 

[whitesphere]

Concerning converting VX Ace projects to MV:

1. Graphics --- you'd need to use a tool to resize tilesets to 48x48.  I've heard waifu mentioned.   It lives here:  http://waifu2x.udp.jp/ and resizes your tiles up 2x normal.  It uses a neural network to resize JRPG styled art, so it's well suited to RPG Maker VX Ace tiles.

Then use GIMP (which is free) to size the tiles down to 48x48.

2. Audio --- there is a free tool called freeac here http://sourceforge.net/projects/bonkenc.  This says it will convert OGG files to M4A, so they can be used on mobile.

3. Maps --- I think Shaz kindly made a script available, which is in the Steam pre-order bundle, which converts maps to the new JSON format used by MV.

4. Custom Scripts --- This is the trickiest part.  Plug-ins do the same thing but any custom scripts will need to be rewritten in Javascript to work with MV.

Those should help ease the transition.  

 

[alda]

3. Maps --- I think Shaz kindly made a script available, which is in the Steam pre-order bundle, which converts maps to the new JSON format used by MV.

this is what i meant , the pre-order bundle included that script which i needed. 

 

[Frayling0]

I still believe that the advertising was CONFUSING as to what was included with the pre-order. do you have any proof as to what you are saying? i don't understand your aggressivity on an issue that is obviously not your ****ing problem.

I am not being aggressive at all, I am responding to one of your points. There is zero need to swear at me, even if you star it out? That's really childish to be honest. You need to listen to what people are telling you here, and approach Steam's customer service with your concerns. Swearing at people answering your questions is not going to get you help.

 

[Mouser]

this is what i meant , the pre-order bundle included that script which i needed. 

Have you checked your steam's dlc folder? All the scripts should be there, though I'll admit the folder structure they come in isn't the most descriptive.

 

[alda]

I'm saying it is YOUR mistake - it was NOT advertised in the way you're claiming, either on the website or in the email marketing.

Caps letter are pretty much a sign of being aggressive.

i also am right, the Shaz script for conversion required you to buy the pre-order bundle.

 

[erikmidnatt]

WHatever RPG maker comes out next will be years from now, and will launch with some issues. I could see how an ACE conversion may not work so easily, my simple protoype I worked on for a few days in Ace and sent to MV had issues.

You just have to decide on what the goals are for your project and how far you are into it now. For me ACE was just a holdover till MV. For you it could be different.

Also, I will say before launch others did find the marketing confusing too. Not everyone, but there were some people. The argument was the plugin section was separated from the preorder bonus or something like that. I wouldn't get too worked up over it.

I would move on.

 

[mlogan]

i also am right, the Shaz script for conversion required you to buy the pre-order bundle.

http://forums.rpgmakerweb.com/index.php?/topic/45896-rpg-maker-mv-faq/

Q: What are the preorder bonuses and will they be available after the preorder?

A: Cover Art Characters; Essentials Set; Plugins; Ace -> MV Converter

The Essentials Set will be available for purchase after the preorder ends. I don't know when, or for how much.

I don't know if the Cover Art Characters set will be available for purchase after the preorder ends. Archeia?

The plugins will be available for separate download, for free, as will the converter.

 

[alda]

oh, i guess i was wrong.  thank you for clearing that up Mlogan.

 

[AlecMachet]

Caps letter are pretty much a sign of being aggressive.

No they're not. ALL CAPS IS YELLING.

SPECIFIC caps are for EMPHASIS, when you can't or don't want to italicize

 

[Ultima2876]

MV is a grower - give it a few weeks, you'll get used to it. Then there will be patches, community improvements etc. I think in a year this will be an amazing thing.

 

[alda]

specific caps are for yelling. underline is for emphasis.

 

[erikmidnatt]

Everyone has different view on what caps are for, so I wouldn't fuss over it. I know professionals that use caps for emphasis too. I don't think any harm was meant. (though in an offical mailing I wouldn't use caps, even bolding stuff gets people upset depending on the audience...)