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After computer troubles that involved re-installing Windows, I cannot re-activate RPG Maker MV


I purchased MV late in November, after trying it out.  A few days ago, Windows 10 became corrupt on my computer, so I had Windows 7 installed.  This, of course, wiped the hard disk, programs and data (which I couldn't access anyway).  I re-installed RPG Maker MV okay, but it is treating it as being  the trial version (telling me that I have 19 or 20 days of the trial left).  Naturally, I want to re-activate it using the key that they sent me when I bought it.


On entering my email address and product key, I get what appears to be an Internet Explorer page  with the error message:


This program cannot display the webpage


Most likely causes:


You are not connected to the Internet.


The website is encountering problems.


There might be a typing error in the address.


What you can try:


Check your Internet connection. Try visiting another website to make sure you are connected.


Retype the address.


Go back to the previous page.


More information


I re-installed RPG Maker MV yesterday evening. I couldn’t re-activate it then, so I thought that I would try today, in case their server was down. I am still getting the same problem.


I have tried temporarily turning-off the firewall and antivirus program, but that doesn’t seem to do any good. The Internet IS working, otherwise I would have difficulty posting this. Has anyone any ideas?

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