Padramyr

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Heyho people :)

I hope this is the right section to post this thread, I were'nt entirely sure. So, I can't get the trial of MZ from the official website. Whenever I enter my email address on the "free trials" page, I get the message: "An error occured when submitting. Please try again later."
I tried it yesterday, I tried it today and I still can't get it to work. Do I just have to wait or is there some mistake I'm making? Maybe someone can enlighten me :D
 

fizzly

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Maybe your e-mail was already used? Or if you have different email, try the other one?
 

Padramyr

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I tried three different mail addresses, but none of them work unfortunately. I just tried it again, with the same result as before :-/
 

Padramyr

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Just to be sure, you're trying to download the trial from this page right?

@Tea's Jams could you take a look at this?
Yes, I'm trying to enter my mail address on that page to get the trial. It seems I'm the only one with that problem. I should have written directly to the support I think, I was just hoping that anyone on here could help me or experienced the same problem. ^^"
 

Tea's Jams

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Please try using the link on a different browser. :LZSsmile:
 

Padramyr

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Please try using the link on a different browser. :LZSsmile:
Well ... that worked. Now I feel dumb that I didn't try that myself >.> xD
But it's a bit unfortunate that it is not working in firefox as it is used by a lot of people ^^"

But now I can try out the latest installment, so thank you :D
 

ShadowDragon

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if it chrome based, google chrome is based, but I use comodo Dragon
which is based on chrome but better and smoother, comodo Ice Dragon
is FF based, better than FF and better security, so those should work.

comodo ice dragon worked for MV, so MZ should work too.
but not that fan of FF though.

chrome (or based on chrome), works best for most downloads without issue.
 

Sarena

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My friend was having this same error from this site and she tried multiple email addresses and multiple computers on Chrome. What finally did it was what you did with trying a different browser. We got it to work on Firefox.

For future reference of anyone viewing this post and potentially admins looking into a solution on the backend, here's more info on the error we were receiving:

It's a weird error where the email box turns into a white box, and if you click and highlight it, it says "An error occured when submitting. Please try again later."

View attachment 203757
 

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