Character generator problem

[MissyChrissy]

Everything else works but for some reason this is happening.

What am I doing wrong? I'm using RPG Maker MV.

 

[SmashArtist]

Is that a custom piece? If it is, it's color file might not have been formatted correctly.

 

[MissyChrissy]

Is that a custom piece? If it is, it's color file might not have been formatted correctly.

Hmm...what do you mean? How should I format it? Yes, it is a custom piece.