GENE-SceneBuilder crashes immediately

alphawiz

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I just bought GENE the SceneBuilder app tool for RMMV. Whenever I try to launch it, from within RMMV or externally it gives me the splash screen, and then the outline of an application window pops up and then it crashes, but there are not any logs or Window Events that I can find so I can't find any hint as to why this is happening.

Has anybody else ever had this problem? How was it fixed? Is there a way to find any kind of diagnostic info or log that might give me a hint of what is happening so I can contact support?
 

Celestrium

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I have encountered the problem as well, for MAKO as well. I have never solved the issue. I was able to use it a while back, but when I got a new computer and started using MZ, when I went back and downloaded it, it has not worked correctly.
 

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