Help - White Screen

[ricardodaf]

Hi! Everything worked fine, until when I open any game it throws me a blank screen, it is not the game since when I open any mz project the same thing happens to me.
I have a notebook with Windows 10, 64bits, it had not had any modification, or any update.
I tried going into "safe mode", and neither did.
I have reinstalled the program twice and the same thing happens.
I really need help.
I already sent email to support.
Has it happened to them?
Hi! Everything worked fine, until when I open any game it throws me a blank screen, it is not the game since when I open any mz project the same thing happens to me. I have a notebook with Windows 10, 64bits, it had not had any modification, or any update. I tried going into "safe mode", and neither did. I have reinstalled the program twice and the same thing happens. I really need help. I already sent email to support. Has it happened to them?

 

[Andar]

If the editor shows a white screen, then it's most likely that the currently installed display driver does not support OpenGL, and you need to reinstall the display driver.

However there is a small distinction (which is often also the reason this happens): A lot of the display cards have drivers from both Microsoft and from the chip manufacturer. And it's the Microsoft drivers that cause the problem.
Microsoft drivers often have no or incomplete OpenGL support, because OpenGL is competition to DirectX - you need the manufacturer drivers for full OGL support. And the Windows-Updates prefer the Microsoft drivers, so the automatic updates can't help you.

You need to check which manufacturer build your display chip and go to its website, download the driver setup from there and run it to get that driver installed. Then restart your computer and check again.

 

[ricardodaf]

Dear Friend! Thanks for worrying and writing, the answer is very interesting ...
I tell you that due to a problem unrelated to RPG Maker I had to reinstall Windows and now it works great.
I will consider your answer.
Thanks again.

 

[Tea's Jams]

Hmm, interesting.

 

[Andar]

reinstalling windows automatically deletes and reinstalls all drivers, so there is a good chance that my answer was correct - OR that your Windows itself was so defective that it couldn't handle that and other programs at all