I can't figure out how to activate my product key

[Andy999]

When I enter my e-mail address and product key and click activate, it takes me to a blank page with a button that says "Please click here if you aren't otherwise forwarded," but nothing happens when I click it.


Anyone knows how to fix this? I saw some other threads about the same problem, but couldn't find an answer.

 

[Andar]

Two possibilities:


1) you have a firewall or other protection active that blocks the program from connecting to the server


2) your product key was supplied pre-Degica (I think the first company to sell XP was called ASCII or so, about ten years ago or so)


In the case of 1) you need to find the blockin gprogram and whitelist RMXP inside it.


In the case of 2), you'll need to contact customer support with your purchase details

 

[Andy999]

Thanks for the answer!


I guess it's option 1 as I bought it at 15.11.2015. I turned off firewall, but nothing changed. I have no idea what could be blocking it though.


I decided to contact Customer Support to get a code for the option: Offline Manual Unlock