Hannah_Lander

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Hey there!
I bought RPG Maker VX Ace in physical disc form brand new from Amazon in 2014, but lost the disc when I moved last year and now I have a new laptop!

I can provide my order info from my Amazon account, is there a way to get a new product key?
 

Shaz

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Moving to Product Discussion and Support

 
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Andar

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the original key would only work with the CD version anyway, not with a current download because Degica switched DRM servers some years ago.

If no one here on the forum can help you,you could send a support ticket using zeroes for the SN and provide the info about your purchase to Degica sale support.

If that doesn't work just wait until Ace goes on sale with one of the Steam Resellers - Ace goes on sale for 5-10$ several times a year
 

Shaz

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:rswt

Why, yes. Yes I did. I'm glad one of us knows what I'm talking about.
 

Hannah_Lander

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the original key would only work with the CD version anyway, not with a current download because Degica switched DRM servers some years ago.

If no one here on the forum can help you,you could send a support ticket using zeroes for the SN and provide the info about your purchase to Degica sale support.

If that doesn't work just wait until Ace goes on sale with one of the Steam Resellers - Ace goes on sale for 5-10$ several times a year
Oh wow, I didn’t know that!
Oh, I’m glad I can use all zeroes! That stumped me before.

if no one here has any ideas, I’ll give that a try!
 

Hannah_Lander

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Thanks, everyone!

I got in touch with someone from customer service and they’re sending me a new code!
 

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