No sound in the app

[Artea]

I don't know why while I play my game via app I can't hear the sound of the music but anyway I can hear the sound of the footsteps and noises like when I open a door, the files are the same OGG and M4A so I don't know why I can't hear my music on the background.

 

[KurayamiBlackheart]

did you add any command that plays BGM ?
if you have the RTP BGMs, while playtesting your game, try to press F8 and in the console copy-paste this :

AudioManager.playBgm({ name: "Battle1", volume: 90, pitch: 100 });

do you hear the Battle music with this command ? (battle1.ogg, you could change "Battle1" by any filename you have in your bgm folder, just don't include the extension).

if you can hear something, then you probably messed up with playing BGMs in your game. if you can't hear anything with this line of code executed, it probably means a plugin f*cked up something, or your project is corrupted somehow.

EDIT : also check if you haven't turned off BGM volume, if you have any plugin that allows to change these options (master volume, bgm volume, bgs volume, ...)

 

[ElCheffe]

Did you provide the music as ogg and m4a? If I remember correctly the game chooses which sound file to use depending on the device OS.