Problems with the Activation.

[Ladyvat]

I guess some people have seen this kind of post most of the time. Yesterday i finally got RMVXA, wich i want to use in some of my ideas that i haved back in 2012. However when i tried to activate it, it seems that the page dosent load. I could use the manual unblock by contacting the support, but when i read some other posts, saying that the support almost never responds, it made think that...well maybe it wasent a very good idea buying the program.

Its there anymore solutions to this problem?

 

[mlogan]

I've moved this thread to Tech Support. Please be sure to post your threads in the correct forum next time. Thank you.

It's not that support doesn't respond to the emails it receives, the main problem is that, for reasons unknown, certain email extensions are not received at all. The other point to remember is that it can take up to 3 business days to get a response - which means, if sent on Friday, you should not expect to hear back until Tuesday of the next week, as the weekend does not count as business days.

That being said, I'm not sure if there is a solution to your problem that does not need to go through support, but perhaps someone else might.

 

[Ladyvat]

[move]Tech Support[/move]
It's not that support doesn't respond to the emails it receives, the main problem is that, for reasons unknown, certain email extensions are not received at all. The other point to remember is that it can take up to 3 business days to get a response - which means, if sent on Friday, you should not expect to hear back until Tuesday of the next week, as the weekend does not count as business days.

That being said, I'm not sure if there is a solution to your problem that does not need to go through support, but perhaps someone else might.

Thanks for responding. I was going to send a email right now, but i was curious wich subject i should pick for the message. Anyways i guess i will try to find it by myself.

 

[Andar]

the activation for Ace needs an internet option that has been disabled by default in more modern windows versions.
go to system properties, internet options, and on the advanced options look for a line that says TLS 1.2 or similiar (I might misremember the number or the spelling). If the checkbox there has no mark, then add it and try again.

 

[TheoAllen]

My ticket support years ago.