Purchased RPG Maker and they didn't send anything.

MrDrama

Warper
Member
Joined
Dec 2, 2021
Messages
2
Reaction score
2
First Language
English
Primarily Uses
RMMZ
I purchased RPG maker MZ bundle S from the site (Not steam), figured try and support the company directly.
They haven't sent any downloads for all the stuff in the bundle. No activation key (I've tried purchase number and order number).
I emailed customer support and nothing. Is this a common problem? User error? Should I just cancel the order with my card company since they don't offer refunds?
 

Shaz

Global Moderators
Global Mod
Joined
Mar 2, 2012
Messages
44,647
Reaction score
15,735
First Language
English
Primarily Uses
RMMV
You will get an email - if you didn't, it's probably gone to your spam folder on your email client or server.

You download directly from the store. Go and view your purchases, select the order, and the download links and activation codes will be there.
 

MrDrama

Warper
Member
Joined
Dec 2, 2021
Messages
2
Reaction score
2
First Language
English
Primarily Uses
RMMZ
Fun fact if your email is gmail their system sometimes struggles getting it out? Atleast that is what their support said. Finally got back to me. They had to email me a bunch of downloads.
 

Shaz

Global Moderators
Global Mod
Joined
Mar 2, 2012
Messages
44,647
Reaction score
15,735
First Language
English
Primarily Uses
RMMV
Did you try logging into your store account to see if you could get them there? That's really handy if you ever change computers and don't have your old emails.
 

Dungeonmind

Lvl 4000 Humanoid
Veteran
Joined
Sep 2, 2013
Messages
584
Reaction score
446
First Language
English
Primarily Uses
RMMV
Did you try logging into your store account to see if you could get them there? That's really handy if you ever change computers and don't have your old emails.

I thought they were transitioning from no longer hosting the downloads for people I mean that’s why we can only access our store account through the old site. Correct me if I’m wrong though.
 

Latest Threads

Latest Profile Posts

You thought kids rooms were messy. Look at this.
Back in the house and I'm hungry
Yoshi!
DNPwhy.gif

You're using that item wrong... TwT

Trying to get the mechanics down for a cute, story-driven board game! I think I've accomplished dice movement, item effects, and activating a space's event when you land on it. Art is WIP. Hope to open a thread about the game soon!
My entire family and I have Covid... If it's this bad with the vaccine, without must be terrible. Stay safe, everyone. This thing is a doozy.

Forum statistics

Threads
118,527
Messages
1,116,651
Members
155,544
Latest member
Merodu
Top