Random threads disappearing and appearing in different places

[Tsukihime]

It appears that some members have had difficulties with threads disappearing and appearing in other places.


http://forums.rpgmakerweb.com/index.php?/topic/20407-wow-really-not-a-good-first-impression-from-the-official-rpg-maker-forums/


When threads get moved, it should be made obvious that it was moved.


I don't get notifications when someone's topic gets moved, nor do I get notifications when any of my own topics get moved. I don't expect to have to search for my own threads when I know I posted it somewhere.

 

[Engr. Adiktuzmiko]

Does the link on the My contents page update correctly?

 

[Shaz]

Yes, it does. There is no notification sent to someone that they've been moved (and if there were, it'd probably be something that's off by default and you'd have to turn on, which most people wouldn't bother doing). We post in the topic saying it's been moved. If the OP had notifications on for the topic (which I believe is another thing that doesn't happen by default and you have to opt in to), he would have received a notification when I posted the "I've moved the thread" reply. If we were to post ANOTHER thread in the original forum saying we moved it, that'd just clutter up the forum with stuff that doesn't belong there, which is kind of what we're trying to avoid in the first place.


At some point we just have to expect that members will do a bit of searching (there's My Posts, New Posts, Recent Posts, and it also would have been - and in fact still is - in the Recent Posts box on the right side of the first page), before jumping to the conclusion that the horrible moderators have done a ridiculously stupid thing that no moderator in their right mind would do, and have a habit of not supporting the members. This is just someone who posted, didn't see it where it was posted, and assumed the worst of us instead of taking a bit of a look around first.

 

[Tsukihime]

Yes, it does. There is no notification sent to someone that they've been moved. We post in the topic saying it's been moved. If we were to post ANOTHER thread in the original forum saying we moved it, that'd just clutter up the forum with stuff that doesn't belong there, which is kind of what we're trying to avoid in the first place.

What is the point of posting in the topic informing them that the thread has been moved...if the thread has been moved and is no longer at its original location? What is the purpose of this notification?

This is just someone who posted, didn't see it where it was posted, and assumed the worst of us instead of taking a bit of a look around first.

So basically it's the user's fault for not knowing that their threads may be moved at any given time without any notification whatsoever. This is questionable customer service, and is exactly the problem that has been raised in the referenced thread.


Re-direct threads are often left in place of the original thread to indicate that it's been moved.


If the extra clutter isn't something people like, PM could be used.

 

[Engr. Adiktuzmiko]

Ah, so if like me you have the habit of using the my contents page to view your pages then you'll have no problem at all...


maybe the original topic link should just be linked to the new page if that's possible (for a limited time), for those who actually searches for their thread via the forums and not via their my contents... On the other community that I've been, that's how they do it for moved topics... it stays for about 2 days I think...

 

[Tsukitsune]

I think it'd be more helpful if a message was sent out to the user directly.

Because if the point of posting in the thread is to notify the user that their thread has been moved.. it's a bit redundant if they aren't even aware of it.

Though I personally don't mind the current system as I can find my thread via the other methods above.  Meh

 

[Shaz]

I live on the "View New Posts" page.

What is the point of posting in the topic informing them that the thread has been moved...if the thread has been moved and is no longer at its original location? What is the purpose of this notification?

We post in a thread when we move it, so the person knows it is not where they put it because we moved it. If you subscribe to a thread when you create it, and I move it and add a "hey, I moved this thread" post, you would get a notification that I replied to your thread.


It is not a "I moved your thread and you need to look somewhere else for it now". It's a "Your thread is now here, because I moved it to where it really belongs".


Are you suggesting we post a NEW thread in the OLD forum just to say "I moved your thread - it's over there now"? The purpose of moving threads is to keep posts in a forum relevant to that forum. Even "shadow" topics that remain after moving, pointing to the new location (I'm not even sure that can be done with this board) would be unwanted clutter.

I think it'd be more helpful if a message was sent out to the user directly.


Because if the point of posting in the thread is to notify the user that their thread has been moved.. it's a bit redundant if they aren't even aware of it.

because moderators don't have enough to do already Half my time here is spent moving threads to where they should be. Why can't we just expect that people will take notice of where they post, and if they lose their post, to look at New Posts or My Content? Why should moderators have to do everything to save everyone else a little bit of trouble?


(btw, in case you haven't seen, the person in question has NO issues with me moving his thread)

 

[Engr. Adiktuzmiko]

maybe, something like an auto-generated message... IDK if it's possible here though (on the other one, we receive auto-generated message when a resource we submitted was approved or rejected or what, so it doesn't extra effort on the moderator side)...


other than that, I really have no problem as I also live in the My contents and New contents pages, I never go to the specific forums unless I want to check the whole Scripts forums for new things... maybe people will need to discover the wonders of those two pages...

 

[Archeia]

OR you know, check your find own profile and check topics so to see where your thread got move? :x

I honestly hate redirect threads since they unnecessarily clutter up boards that are not related to it.

 

[Tsukihime]

The issue isn't whether the thread was moved or not.


It's that no apparent attempt to notify the user was made, which caused this misunderstanding.


I don't think it takes any effort to leave a redirect. The last time I moved a thread on an IPB forum, it was a matter of checking a box.


It's ok to expect users to know to search, but to wonder why they would react in such a manner is something I don't understand. Especially if they are a new user.

 

[Archeia]

That's exactly what I mean. I hate those redirect threads because it clutters up the boards. Also technically the user is notified when we do leave blue texts, it just means they're not subscribed to their topic. PMing everyone for every wrong boards they posted in is too much effort. I get so many of that in tutorial boards when they should be posting in RMVXACE support thread.

 

[Shaz]

They're messy, and add clutter. They're like spam. We may as well leave threads where people post them in the first place.

 

[Engr. Adiktuzmiko]

Maybe we should be auto-subscribed to our own topic...

PMing everyone for every wrong boards they posted in is too much effort. I get so many of that in tutorial boards when they should be posting in RMVXACE support thread.

Then I guess that means that auto-generated messages cannot be done here...

 

[Shaz]

That would be nice.

 

[Archeia]

I believe you can set that in My Notification Settings

 

[Tsukihime]

it just means they're not subscribed to their topic.

Maybe I'm the minority but I never think of subscribing to any threads I create even if it's a question. Someone who may not be aware of the subscription feature probably wouldn't even think of doing it either.


Is it my fault? I suppose.

 

[Archeia]

Then that's their fault and suddenly wonder if they don't have notification their thread was moved? 

The only way to have an auto notification if us mods pm everyone who does it wrong and that is not worth it.

 

[Engr. Adiktuzmiko]

@Archeia - I mean like we don't even need to enable that... because I think most people who has problems with the moving threads might not even know it exist...


IDK if it's hard for the admin to automate that thing though...

 

[Shaz]

I also suspect the majority of forum members would NOT want notifications every time someone replies to their topic. At least, not if they scan through new content on a regular basis and would see it anyway.

 

[Archeia]

I mean really how hard is it to press this and to unfollow again? Especially since this is a support question and if you want answers immediately.