Registration Key is gone

[Ylean]

Hey there!

I have recently downloaded RPG Maker VX Ace on my new computer and I have discovered that I no longer have my Registration Key.

How can I retrieve it?

Im sorry if this isnt the correct way to ask but in order to contact tech support you also need the key

Greets,

Ylean

 

[Andar]

You can fill the field for the keys with zeroes to contact support.


But it depends on where you bought it.


If you bought it by the forum store, your key is not lost but in your client area under purchases


If you bought it by the main store and lost the email with the key, you need to send a support ticket with the email you used for the purchase to have it resend.


In all other cases, you still need to send a support ticked with your purchase information so that Degica can identify you.

 

[Sausage_Boi]

What if I got my boxed copy on Amazon?

 

[Andar]

you need a proof that you purchased or registered it, however that may look like - can't tell you more because I don't work for Degica, only they have access to the data.

 

[Shaz]

A boxed copy would have a printed registration key. Also, please don't hijack someone else's thread with your own question. If you have a boxed copy and the OP bought a digital copy, the answers will not be the same.