[RESOLVED] The famous white screen bug

[masato94]

Hiya bros, first of all i'm sorry for my bad english, i will do my best...


And i'm sorry to disturb you, but after something like 4 hours searching on the internet, i still can't play test my project


The very first time the white screen appeared, it litteraly corrupted almost all my json files (actor, skills etc...).


I'm not quite sure, but i think that it happened because i activated the plugin "Animated title cirmo" since everything was ok before i did it


I managed to create a new project, made the same amount of empty maps i had with my project and imported again all my tilesets, so now i have my maps back with it events.


But until then, i still have that white screen bug, i just don't know what to do and i can't find any helpul answers on forums, everytime someone says "hey that thing didn't worked for me please help !" there were no more answers huh


Here's what i already tried :


- Updating my drivers (did it twice just to be sure)


- Downloading and installing the famous "opengl32.dll" on the main directory where is located rmmv


- Playing with another projects to see if it works, and actually it does works, my main project is the only one who has that bug


- Tried to open a working project folder, and check if there was same amount of files in "Data" and "js" folders, there were more in mine


- Tried to test rmmv with compatibility mode set to windows 7


- Tried to erase every single plugin that were activated on my project


- Tried to play test with the "Index.html" (which isn't working too, blank screen)


- Check if the name of my project folder matched with the location on the .rpgproject, and it does (when i go to the menu, "game" and "open folder" it brings me to the good folder)


Everything works on the .rpgproject, i can create maps events and touch everything i want on the database, i just can't play test it


my setup : intel core i7-2600k 3.40 GHz, nvidia geforce GTX 560, 16Gb ram with windows 10 64bit


I'm just begging you guys, it took me months to start a project i'm glad of i'm just desperate now, only you could litteraly save me x)

 

[Dalamar]

Start a new project with just that plugin enabled, does it still give you a white screen when you try to playtest?

 

[masato94]

No Oo well then that's a big problem, cause i can't tell what happened to my project that caused this aweful bug... It definitely can't be my drivers since i updated them again and again so i really don't know, omg my work ><

 

[Shurutsue]

Hi, one idea i have would be:
unless you have done changes to the standard *.js files (directly in the js folder), try adding those from the new project to your actual one, in case you somehow modified them without knowing when adding/removing plugin-files.

though i am not sure if that will help.
and yes i somehow accomplished that once *cough*

 

[masato94]

Just did it, with no good results unfortunately but it was a good idea  that's so weird that EVERYTHING works fine under the .rpgproject, i mean i can open maps modify skills, i just can't play test huh 

 

[Andar]

The "whitescreen bug" cannot damage the json files - either what you have are two bugs, or you have something different than what we call the whitescreen problem.


And not being able to playtest is still something else.


First, test if you can play your game with different browsers  just start the index.html with firefox, IE, Opera etc. to test if the project really has been damaged.

 

[masato94]

And not being able to playtest is still something else.

i can't launch it, it appears even if it's not with chrome

 

[Andar]

You can edit (and save) everything but not playtest the index.html in any browser? And same goes for newly created projects?


That sounds like an access prevention problem for internet-type files, either due to a very extreme firewall/parental guide setting, or because the folders where you store your projects have been restricted. Check your settings (especially if you don't install everything on your computer yourself) and tell us the full path where you save.


One additional question: Which language is set in your windows? RMMV has problems if the filepath contains non-latin letters, for example if your username is in such letters.


In that case you need to move your projects to a new folder outside the regular userpath.

 

[masato94]

That sounds like an access prevention problem for internet-type files, either due to a very extreme firewall/parental guide setting, or because the folders where you store your projects have been restricted. Check your settings (especially if you don't install everything on your computer yourself) and tell us the full path where you save.

you mean that my antivirus is just blocking rpg maker ? i don't think so since i already tried to open up my antivirus and put an exlusion for the main folder of rpg maker and my project folder, and it changed nothing at all. 


Windows is set to french, but my user name contains accent, which litteraly splited my system folders, but i don't think that it's the problem since rpg maker used to work perfectly until something like 10h.


oh and yes i can do everything i want but play testing (with the .rpgproject or index.html)

 

[Andar]

It doesn't need to be your antivirus, it could be your firewall or an internet security suite or some parental access control (don't open unknown websites on this PC) or several others like that.
 I suggest testing for that, and also test the program in a filepath without accents. Never assume something can't be the cause until you identified the cause.


What exactly do you see when you try to open the index.html with a webbrowser?


There is a plugin for preloading resources, have you installed that? If not, try it and see if that changes anything - if it is installed, remove it and try again.

 

[masato94]

Nothing weird i can see with my firewall, i moved the project folder in a filepath without accents, and used the preload manager plugin, it still doesn't work


and when i open up the index.html, it just does nothing, all blank like if i play tested my game with the .rpgproject


And i am very sorry, seems like my problem(s) are pretty difficult to solve, i just don't get it my files got corrupted, the white screen appeared and i wasn't able to play test my game, and ALL OF THAT happened at the exact same time, just how xD there must be a single thing that messed up everything... Before it happened i passed my day to make some skills using Yanfly action sequence for sbs, then i wanted to install the animated title plugin. And all of that happened precisely when i moved the img that needs the title plugin into MyProject/img/system


Edit : oh and i can't even open the console when there's the white screen, and i tried compiling my project to see if it would work just in case, and it doesn't

 

[Andar]

That sounds as if the browser has problems with the part of the engine used for display - usually that should be solved by getting a modern graphic driver, but it might be a special case with pixi.js or so - and that is not from here. I don't have the links ready, but I suggest looking on the websites about that if there is a special bug with your graphic card known.


Additionally, read






one of the answers redirects you to a site where you can test your graphic card for compatibility - your card is ca. 5 years old, it might be that it doesn't support the required OGL in the hardware (and then no driver update can fix that)

 

[masato94]

I will read that, thank you very much bud ! But i have a question, if that's a graphic card issue, why did that happened just yesterday and not from the beginning ? I mean i haven't changed my graphic card since i used rpg maker the first time so why would it decides to not allow me to play test just precisely yesterday, isn't that a bit weird ?

 

[Andar]

I haven't remembered that it is a new error and that it worked before - too many posts to read and too many users to help around here ;-)


No, if it worked before then it can't be an hardware issue - then it's more likely that either a setting was changed with an update or that a file was damaged and doesn't work properly anymore. But in both cases finding that is not easy if the basic reinstall didn't solve it.

 

[masato94]

OMG I did it !!! Earlier, we spoke about transfering files of a new project into my main project to see if it works.


Well, i just did the exact opposite and i got my project back with nothing missing (exept for my skills) !! I just made a new project, then imported : plugins (ONLY those you download), data, img and audio folders from my "elder" project to the new one, and poof ! No more bugs, not a single one *.*


We'll never know what was the cause of that huge amount of bugs, but well i got my project back and it's all that matters xD


Hope that if someone has the same issue someday he'll find my "solution" before choosing to make a whole new one :s