Return item?

Atrius

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So, a few hours ago, I bought a tileset from the main site and while going through the 'readme' text, I read that it was for another engine 'VX/Ace'. I bought it thinking that it was for MV since I (believed) was browsing through MV tilesets. I read the return policy and it seems like I can't get a refund on it? I understand this was a mistake on my part, but I genuinely thought it was for MV.

FYI, the tileset I bought was 'Halloween tileset'. I've read supports from before talking about tickets, but if that's my next course of action, how would I go about doing this?
 

Kes

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Click 'Support' in the top bar, choose 'Contact Us', then click 'Sales Support'.
Tech Support is for when you cannot get the engine to run, so...

I've moved this thread to Product Discussion and Support. Please be sure to post your threads in the correct forum next time. Thank you.

 
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