And I've been reading STEAM support forums and people have literally backed away from buying the program because of the limited resolution! This is NOT the way to ensure getting across bigger audiences like "supporting old machines" but rather alienating more crowds from your product.
Unfortunately, the problem lies solely with EB. All anybody here on this site, over at VXAN, Steam, and even Degica can do is offer support for what is included and condolences for anything that is not, but should be.
I'm quite sure Degica has been in contact with EB about a lot of the features people have requested; now it's up to EB to act on those suggestions. I don't know how the Japanese market is, and whether or not they are asking about these same features, since EB tends to listen to them first.
At the same time, I understand the frustration. As much as I love RM products, it really needs an overhaul. A complete new program built from the ground up with little to no existing code so that it can implement several new features that are otherwise difficult (if not nearly impossible to add) to the current programs.
However, I wouldn't hold out for these features being added anytime soon to Ace. As Archeia pointed out, all we can really do is hope that these get added to the new maker, and I only see that happening if they (being E

are willing to rewrite a lot of the code from scratch.