Unable to Download Product

[P-Plum]

I have just recently bought RPG Maker XP. Although, I cannot actually download it due to a fault in the site.
Whenever I click download, it comes up with this error:

This XML file does not appear to have any style information associated with it. The document tree is shown below.
"); vertical-align: bottom; height: 10px;"><Error>
<Code>NoSuchBucket</Code>
<Message>The specified bucket does not exist</Message>
<BucketName>degica-production.product-files</BucketName>
<RequestId>8E571DD334133770</RequestId>
"); vertical-align: bottom; height: 10px;"><HostId>
l8rXlGMJIFHIDGYqyphMF/ogtQziIwelteUYMlikvBWW6/lzZvRVZocznXpIkbJiMErXj+YQtqI=
</HostId>
</Error>

I would really like to actually use my purchase.
Thank you.

 

[Andar]

where exactly did you purchase it? there were two different stores on this site, they have different downloads and one of them had been discontinued a while ago, with instructions on what to do to transfer the purchases to the other store.

However, it can also be the result of a wrong mime setting in your browser, or simply a server error - we need more info to check into it.

 

[P-Plum]

where exactly did you purchase it? there were two different stores on this site, they have different downloads and one of them had been discontinued a while ago, with instructions on what to do to transfer the purchases to the other store.

However, it can also be the result of a wrong mime setting in your browser, or simply a server error - we need more info to check into it.

Thank you for your reply. The URL I bought it from was this:
http://www.rpgmakerweb.com/products/programs/rpg-maker-xp
I am fairly sure this is the correct store. I bought it from the Products tab on the main website.

 

[Andar]

yes, that is the main store and not the discontinued forum store.

So it was either a server hickup or is a problem with the shop database.
Please try a redownload now in case it was a server issue, and wait for @Lunarea to check with the shop functions if it is something else.