Where do I obtain my product key?

[zanketsune]

Sorry in advance if this is in the wrong place


My brother just bought the game for me, and the site advertised the game and a free Steam key;

Does the product key come in the mail? Neither of us have received any emails regarding the location, and I'm stuck with the trial version currently.

By getting a free steam key, does that mean we can both get copies of the game?

Thank you in advance.

 

[mlogan]

I've moved this thread to Tech Support. Please be sure to post your threads in the correct forum next time.Thank you.



You should have received the key through email when you purchased it. It would have been to the email used to purchase it. Make sure to check spam folders and such. If you still don't have it, you will need to send a ticket through customer support on the main web page (not through the forums). There will be a part asking for a product key, but I believe you can submit the ticket without putting a key in.


The Steam key does not mean one for you and one for your brother. It is intended as a convenience for the person purchasing it, not as free copies to give away. The Steam key would be the same as the product key that you should have received.

 

[zanketsune]

I've moved this thread to Tech Support. Please be sure to post your threads in the correct forum next time.Thank you.



You should have received the key through email when you purchased it. It would have been to the email used to purchase it. Make sure to check spam folders and such. If you still don't have it, you will need to send a ticket through customer support on the main web page (not through the forums). There will be a part asking for a product key, but I believe you can submit the ticket without putting a key in.


The Steam key does not mean one for you and one for your brother. It is intended as a convenience for the person purchasing it, not as free copies to give away. The Steam key would be the same as the product key that you should have received.

Thank you very much mlogan! I'll keep an eye out.