Won't open [Mac]

[Indsh]

Was working yesterday, but not today. Anybody else having the same issue? 

 

[Arisa]

Hmm.... Have you tried running it as an administrator? I know that worked for me last week.

 

[Indsh]

@Arisa can you do that on Mac? I don't know how

 

[Andar]

theortically, yes, that option exists on a Mac as well - but it is rarely neccessary because the error in Microsofts way of handling those access rights isn't a problem on the MacOS which handles things differently.


Try checking the data file integrity through the steam program properties - it might be that one file was damaged.


Second option would be to try to use the beta-option in steam properties to go back to a slightly older MV version and see if that works.


If both options fail, it is most likely something on your Mac is preventing the program from being launched - and I don't have a Mac to suggest ways to search for that.

 

[Indsh]

Yeah neither of those things worked...lets hope tomorrow it just reverses somehow


*Nope still not working, what's the best way to contact support team I have had very little success in that arena 

 

[Indsh]

Need help from Support Team


Process:         RPG Maker MV [1589]
Path:            /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/MacOS/RPG Maker MV
Identifier:      RPG Maker MV
Version:         ??? (???)
Code Type:       X86-64 (Native)
Parent Process:  launchd [244]


Date/Time:       2017-01-22 11:55:00.001 +0000
OS Version:      Mac OS X 10.7.5 (11G63)
Report Version:  9


Interval Since Last Report:          69624 sec
Crashes Since Last Report:           9
Per-App Crashes Since Last Report:   9
Anonymous UUID:                      2E5DBDDF-A6EB-4F8C-98A7-0BBCA77476F0


Crashed Thread:  0  MainThrd  Dispatch queue: com.apple.main-thread


Exception Type:  EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000


Application Specific Information:
terminate called throwing an exception
abort() called
*** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '-[QNSView hooked_setWantsBestResolutionOpenGLSurface:]: unrecognized selector sent to instance 0x7f889d224300'
*** First throw call stack:
(
    0   CoreFoundation                      0x00007fff86f0af56 __exceptionPreprocess + 198
    1   libobjc.A.dylib                     0x00007fff89b9fd5e objc_exception_throw + 43
    2   CoreFoundation                      0x00007fff86f971be -[NSObject doesNotRecognizeSelector:] + 190
    3   CoreFoundation                      0x00007fff86ef7e23 ___forwarding___ + 371
    4   CoreFoundation                      0x00007fff86ef7c38 _CF_forwarding_prep_0 + 232
    5   libqcocoa.dylib                     0x0000000113157676 qt_plugin_instance + 27686
    6   libqcocoa.dylib                     0x0000000113153002 qt_plugin_instance + 9650
    7   QtGui                               0x0000000104460c8c _ZN14QWindowPrivate6createEb + 60
    8   QtWidgets                           0x00000001055054a7 _ZN14QWidgetPrivate10create_sysEybb + 1383
    9   QtWidgets                           0x0000000105503fe9 _ZN7QWidget6createEybb + 377
    10  QtWidgets                           0x0000000105502e65 _ZN14QWidgetPrivate4initEP7QWidget6QFlagsIN2Qt10WindowTypeEE + 517
    11  QtWidgets                           0x0000000105534ba4 _ZN14QDesktopWidgetC2Ev + 84
    12  QtWidgets                           0x00000001054d6664 _ZN12QApplication7desktopEv + 68
    13  QtWidgets                           0x0000000105661a4c _ZN13QSplashScreen9setPixmapERK7QPixmap + 284
    14  RPG Maker MV                        0x0000000102e599fa main + 138
    15  RPG Maker MV                        0x0000000102e595a4 start + 52
)
 
objc[1589]: garbage collection is OFF


Thread 0 Crashed:: MainThrd  Dispatch queue: com.apple.main-thread
0   libsystem_kernel.dylib            0x00007fff90841ce2 __pthread_kill + 10
1   libsystem_c.dylib                 0x00007fff8897c7d2 pthread_kill + 95
2   libsystem_c.dylib                 0x00007fff8896da7a abort + 143
3   libc++abi.dylib                   0x00007fff8dcb87bc abort_message + 214
4   libc++abi.dylib                   0x00007fff8dcb5fcf default_terminate() + 28
5   libobjc.A.dylib                   0x00007fff89ba01b9 _objc_terminate + 94
6   libc++abi.dylib                   0x00007fff8dcb6001 safe_handler_caller(void (*)()) + 11
7   libc++abi.dylib                   0x00007fff8dcb605c std::terminate() + 16
8   libc++abi.dylib                   0x00007fff8dcb7152 __cxa_throw + 114
9   libobjc.A.dylib                   0x00007fff89b9fe7a objc_exception_throw + 327
10  com.apple.CoreFoundation          0x00007fff86f971be -[NSObject doesNotRecognizeSelector:] + 190
11  com.apple.CoreFoundation          0x00007fff86ef7e23 ___forwarding___ + 371
12  com.apple.CoreFoundation          0x00007fff86ef7c38 _CF_forwarding_prep_0 + 232
13  libqcocoa.dylib                   0x0000000113157676 0x113149000 + 58998
14  libqcocoa.dylib                   0x0000000113153002 0x113149000 + 40962
15  org.qt-project.QtGui              0x0000000104460c8c QWindowPrivate::create(bool) + 60
16  org.qt-project.QtWidgets          0x00000001055054a7 QWidgetPrivate::create_sys(unsigned long long, bool, bool) + 1383
17  org.qt-project.QtWidgets          0x0000000105503fe9 QWidget::create(unsigned long long, bool, bool) + 377
18  org.qt-project.QtWidgets          0x0000000105502e65 QWidgetPrivate::init(QWidget*, QFlags<Qt::WindowType>) + 517
19  org.qt-project.QtWidgets          0x0000000105534ba4 QDesktopWidget::QDesktopWidget() + 84
20  org.qt-project.QtWidgets          0x00000001054d6664 QApplication::desktop() + 68
21  org.qt-project.QtWidgets          0x0000000105661a4c QSplashScreen::setPixmap(QPixmap const&) + 284
22  RPG Maker MV                      0x0000000102e599fa main + 138
23  RPG Maker MV                      0x0000000102e595a4 start + 52


Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0   libsystem_kernel.dylib            0x00007fff908427e6 kevent + 10
1   libdispatch.dylib                 0x00007fff8e737786 _dispatch_mgr_invoke + 923
2   libdispatch.dylib                 0x00007fff8e736316 _dispatch_mgr_thread + 54


Thread 2:
0   libsystem_kernel.dylib            0x00007fff90842192 __workq_kernreturn + 10
1   libsystem_c.dylib                 0x00007fff8897c594 _pthread_wqthread + 758
2   libsystem_c.dylib                 0x00007fff8897db85 start_wqthread + 13


Thread 3:
0   libsystem_kernel.dylib            0x00007fff90842192 __workq_kernreturn + 10
1   libsystem_c.dylib                 0x00007fff8897c594 _pthread_wqthread + 758
2   libsystem_c.dylib                 0x00007fff8897db85 start_wqthread + 13


Thread 4:: IOPollingHelperThread
0   libsystem_kernel.dylib            0x00007fff908427e6 kevent + 10
1   steamclient.dylib                 0x000000010e2d94a5 OSXHelpers::CIOPollingHelper::RealRun() + 127
2   libtier0_s.dylib                  0x000000010d6c1873 CatchAndWriteContext_t::Invoke() + 111
3   libtier0_s.dylib                  0x000000010d6c120f CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) + 209
4   libtier0_s.dylib                  0x000000010d6c12e0 CatchAndWriteMiniDumpExForVoidPtrFn + 78
5   steamclient.dylib                 0x000000010e2d9417 OSXHelpers::CIOPollingHelper::Run() + 27
6   libtier0_s.dylib                  0x000000010d6c568d SteamThreadTools::CThread::ThreadExceptionWrapper(void*) + 15
7   libtier0_s.dylib                  0x000000010d6c1873 CatchAndWriteContext_t::Invoke() + 111
8   libtier0_s.dylib                  0x000000010d6c120f CatchAndWriteMiniDump_Impl(CatchAndWriteContext_t&) + 209
9   libtier0_s.dylib                  0x000000010d6c12e0 CatchAndWriteMiniDumpExForVoidPtrFn + 78
10  libtier0_s.dylib                  0x000000010d6c5603 SteamThreadTools::CThread::ThreadProc(void*) + 205
11  libsystem_c.dylib                 0x00007fff8897a8bf _pthread_start + 335
12  libsystem_c.dylib                 0x00007fff8897db75 thread_start + 13


Thread 0 crashed with X86 Thread State (64-bit):
  rax: 0x0000000000000000  rbx: 0x0000000000000006  rcx: 0x00007fff62a51f08  rdx: 0x0000000000000000
  rdi: 0x0000000000002303  rsi: 0x0000000000000006  rbp: 0x00007fff62a51f30  rsp: 0x00007fff62a51f08
   r8: 0x00007fff755ddfb8   r9: 0x00007fff62a51998  r10: 0x00007fff90841d0a  r11: 0xffffff80002dad60
  r12: 0x00007fff9017a72c  r13: 0x00007f889d21a8a0  r14: 0x00007fff755e0960  r15: 0x00007fff62a52080
  rip: 0x00007fff90841ce2  rfl: 0x0000000000000246  cr2: 0x000000010b41d000
Logical CPU: 0


Binary Images:
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       0x103f6c000 -        0x103f8dff7 +gameoverlayrenderer.dylib (??? - ???) <BE9F8B7E-AB91-3129-8B1B-B1546DFCC095> /Users/USER/Library/Application Support/Steam/*/gameoverlayrenderer.dylib
       0x103fa2000 -        0x103fa2fff +steamloader.dylib (??? - ???) <C85B1892-A204-3ACE-A1AA-10E5F2B49BDF> /Users/USER/Library/Application Support/Steam/*/steamloader.dylib
       0x103faa000 -        0x103fc7fff +libsteam_api.dylib (??? - ???) <8B1AAEE8-47A6-3432-BE98-0F8503D6C5ED> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/MacOS/libsteam_api.dylib
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       0x104054000 -        0x10407bfff +org.qt-project.QtWebEngine (5.5 - 5.5.0) <64D77D76-69CD-3685-9740-952095449932> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/Frameworks/QtWebEngine.framework/Versions/5/QtWebEngine
       0x10409e000 -        0x104385ff7 +org.qt-project.QtQuick (5.5 - 5.5.0) <713CC4AC-430F-31E9-9DF6-BC7A2186996A> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/Frameworks/QtQuick.framework/Versions/5/QtQuick
       0x104433000 -        0x1048c6ff7 +org.qt-project.QtGui (5.5 - 5.5.0) <B7C3E3B9-4466-38CD-8939-D4728537A4C0> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/Frameworks/QtGui.framework/Versions/5/QtGui
       0x1049b2000 -        0x104ec0fff +org.qt-project.QtCore (5.5 - 5.5.0) <E1A2B357-93A4-395A-AB30-D5D8E85031E1> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/Frameworks/QtCore.framework/Versions/5/QtCore
       0x104f58000 -        0x1052b5ff7 +org.qt-project.QtQml (5.5 - 5.5.0) <99737A2B-07BD-3468-8467-11553ABD3A1E> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/Frameworks/QtQml.framework/Versions/5/QtQml
       0x10534a000 -        0x105466fff +org.qt-project.QtNetwork (5.5 - 5.5.0) <F675D0EA-1DBF-3C19-9399-EEA0FBB8592C> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/Frameworks/QtNetwork.framework/Versions/5/QtNetwork
       0x1054a7000 -        0x1059bbff7 +org.qt-project.QtWidgets (5.5 - 5.5.0) <DF74BFA6-B274-3FC1-889B-AE8CCAF166E0> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/Frameworks/QtWidgets.framework/Versions/5/QtWidgets
       0x105afb000 -        0x105b0afff  com.apple.opengl (1.8.1 - 1.8.1) <51B34133-CEE3-3FC6-82AC-ADF567AE673C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
       0x105b17000 -        0x105b1dfff  com.apple.agl (3.2.0 - AGL-3.2.0) <C98394A8-305D-3904-BEAE-8340FF988F15> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
       0x105b2b000 -        0x105b58fe7  libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <6E5C8AC3-DBB7-31CB-BEB7-D6ED8E6DE0CE> /usr/lib/libSystem.B.dylib
       0x105b6c000 -        0x105b71ff7  libsystem_network.dylib (??? - ???) <5DE7024E-1D2D-34A2-80F4-08326331A75B> /usr/lib/system/libsystem_network.dylib
       0x105b7b000 -        0x105e70ff7  com.apple.security (7.0 - 55148.6) <4535E500-973A-3BA7-AF65-DF5CF0658F02> /System/Library/Frameworks/Security.framework/Versions/A/Security
       0x105f93000 -        0x106195fff  libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <0176782F-9526-3905-813A-7A5676EC2C86> /usr/lib/libicucore.A.dylib
       0x106227000 -        0x106227fff  libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib
       0x106232000 -        0x106265ff7  com.apple.GSS (2.2 - 2.0) <971395D0-B9D0-3FDE-B23F-6F9D0A2FB95F> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
       0x10627e000 -        0x10992cf47 +org.qt-project.Qt.QtWebEngineCore (5.5 - 5.5.0) <5E7F71C7-FC1F-3809-90F1-0081A122B1D8> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/Frameworks/QtWebEngineCore.framework/Versions/5/QtWebEngineCore
       0x109cca000 -        0x109ce0fff +org.qt-project.QtWebChannel (5.5 - 5.5.0) <A0D057FC-C81C-3DD5-B145-BA19BCEABDD0> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/Frameworks/QtWebChannel.framework/Versions/5/QtWebChannel
       0x109cf1000 -        0x109d2cfff +org.qt-project.QtPositioning (5.5 - 5.5.0) <CD36FCC3-0DE8-3487-8823-B48273B66324> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/Frameworks/QtPositioning.framework/Versions/5/QtPositioning
       0x109d45000 -        0x10a94bfff  com.apple.AppKit (6.7.5 - 1138.51) <44417D02-6123-3FC3-A119-CE51BB4C3006> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
       0x10afd5000 -        0x10b03dff7  com.apple.coreui (1.2.2 - 165.11) <9316266A-39CA-3EC7-9C9E-726462CEFF4D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
       0x10b07f000 -        0x10b0d1ff7  libGLU.dylib (??? - ???) <DB906997-0F70-3469-BA0E-2F1DDBEAD8D5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
       0x10b0e5000 -        0x10b0ecfff  libGFXShared.dylib (??? - ???) <D3598924-B167-372E-8C9F-1BBF68852542> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
       0x10b0f5000 -        0x10b10bfff  libGL.dylib (??? - ???) <A4876AE9-DDFE-3B9A-874E-09BC29D46C39> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
       0x10b120000 -        0x10b160fe7  libGLImage.dylib (??? - ???) <0B7DAB2B-F1C6-39C7-B864-61EF683B6656> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
       0x10b16a000 -        0x10b16cfff  libCVMSPluginSupport.dylib (??? - ???) <982F1ED4-3CBB-3161-8BEA-8A980C27FCC1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginSupport.dylib
       0x10b171000 -        0x10b174fff  libCoreVMClient.dylib (??? - ???) <28CB0F3F-A202-391F-8CAC-FC9A1398A962> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
       0x10b179000 -        0x10b1d4ff7  com.apple.opencl (2.0.19 - 2.0.19) <B05BF605-73B8-328F-A228-6FA59E1FC73A> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
       0x10b1eb000 -        0x10b23cff7  com.apple.audio.midi.CoreMIDI (1.8 - 42) <D294480D-8E43-3DA6-BD2D-D9FB1102440D> /System/Library/Frameworks/CoreMIDI.framework/Versions/A/CoreMIDI
       0x10d6ba000 -        0x10d6d3fff +libtier0_s.dylib (??? - ???) <2E6171EA-304C-35DC-B79A-74B0157903B1> /Users/USER/Library/Application Support/Steam/*/libtier0_s.dylib
       0x10d6ea000 -        0x10d718ff7 +libvstdlib_s.dylib (??? - ???) <948DF80A-9718-3038-81B6-F2F615E593C7> /Users/USER/Library/Application Support/Steam/*/libvstdlib_s.dylib
       0x10d743000 -        0x10d755fff +libaudio.dylib (??? - ???) <4AD0FD4C-BD9B-3CCB-B6FF-EDBB7C8CE7D7> /Users/USER/Library/Application Support/Steam/*/libaudio.dylib
       0x10d769000 -        0x10d794fff  com.apple.audipenAL (1.5.1 - 1.5.1) <5B954EC6-08B6-3255-932C-DDAB908E72F4> /System/Library/Frameworks/OpenAL.framework/Versions/A/OpenAL
       0x10d7a3000 -        0x10d7b5fff +crashhandler.dylib (??? - ???) <5F1CD54F-40B7-343D-9350-D8F7B8C539B4> /Users/USER/Library/Application Support/Steam/*/crashhandler.dylib
       0x10d7c8000 -        0x10d7d0ff7 +com.googlecode.google-breakpad (??? - 1.0) <8547EFEF-CB74-337A-8866-5C49F7840166> /Users/USER/Library/Application Support/Steam/*/Breakpad.framework/Versions/A/Breakpad
       0x10d7dd000 -        0x10d7ebff7 +breakpadUtilities.dylib (??? - ???) <7AB33203-2599-353C-BA99-3A0D35B31F53> /Users/USER/Library/Application Support/Steam/*/Breakpad.framework/Versions/A/Resources/breakpadUtilities.dylib
       0x10d7fd000 -        0x10d807ff7 +libqdds.dylib (??? - ???) <CDF80BEA-3CFA-3F81-8B9C-931CB12FEC75> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/PlugIns/imageformats/libqdds.dylib
       0x10d80e000 -        0x10d815ff7 +libqgif.dylib (??? - ???) <51F4DF97-9999-3FA3-9C6D-E0CDDCC0D47F> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/PlugIns/imageformats/libqgif.dylib
       0x10d823000 -        0x10d8cefef + (??? - ???) <A2707288-725A-310A-86E7-7236FBDAC822>
       0x10d990000 -        0x10e8aefd7 +steamclient.dylib (??? - ???) <7D0E9826-E514-396D-AFD8-ADDBDD5A0AE8> /Users/USER/Library/Application Support/Steam/*/steamclient.dylib
       0x113149000 -        0x1131f0fff +libqcocoa.dylib (??? - ???) <FB09B9DA-5F7C-377B-972A-8C591D1DD085> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/PlugIns/platforms/libqcocoa.dylib
       0x11322d000 -        0x113294fff +org.qt-project.QtDBus (5.5 - 5.5.0) <4B97B481-FD03-3312-B33F-54A9E902DC85> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/Frameworks/QtDBus.framework/Versions/5/QtDBus
       0x1132ac000 -        0x1132e1fff +org.qt-project.QtPrintSupport (5.5 - 5.5.0) <5116A322-CA11-3C44-9029-81FB53B51F3F> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/Frameworks/QtPrintSupport.framework/Versions/5/QtPrintSupport
       0x1134ba000 -        0x1134c2fff +libqicns.dylib (??? - ???) <5CBF3967-9FAA-3F70-9691-1E82F5E38315> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/PlugIns/imageformats/libqicns.dylib
       0x1134c9000 -        0x1134cfff7 +libqico.dylib (??? - ???) <FDD111B5-638F-3B84-A39C-CD2A3A41D837> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/PlugIns/imageformats/libqico.dylib
       0x1134d6000 -        0x113514fff +libqjpeg.dylib (??? - ???) <F4EB5413-63BB-3529-AC0D-E98C3328303C> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/PlugIns/imageformats/libqjpeg.dylib
       0x11351d000 -        0x113521ff7 +libqtga.dylib (??? - ???) <3D814602-B539-38C7-BD2F-AF056BF92907> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/PlugIns/imageformats/libqtga.dylib
       0x113527000 -        0x11352bff7 +libqwbmp.dylib (??? - ???) <ADCD45B7-E6E9-34CC-94BA-E5974E938703> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/PlugIns/imageformats/libqwbmp.dylib
       0x115a37000 -        0x115abefff +libqjp2.dylib (??? - ???) <A8404AA8-77B5-3DEF-920A-52D34989402B> /Users/USER/Library/Application Support/Steam/*/RPG Maker MV.app/Contents/PlugIns/imageformats/libqjp2.dylib
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    0x7fff8ca9b000 -     0x7fff8cbf8fff  com.apple.audio.toolbox.AudioToolbox (1.7.3 - 1.7.3) <5F1E4695-BC74-3ADD-8345-627BCD68201A> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x7fff8cdc8000 -     0x7fff8cdcdfff  libpam.2.dylib (3.0.0 - compatibility 3.0.0) <D952F17B-200A-3A23-B9B2-7C1F7AC19189> /usr/lib/libpam.2.dylib
    0x7fff8cdce000 -     0x7fff8cdcfff7  libsystem_blocks.dylib (53.0.0 - compatibility 1.0.0) <8BCA214A-8992-34B2-A8B9-B74DEACA1869> /usr/lib/system/libsystem_blocks.dylib
    0x7fff8cdd0000 -     0x7fff8cdfbff7  libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
    0x7fff8cdfc000 -     0x7fff8ce72ff7  libc++.1.dylib (28.4.0 - compatibility 1.0.0) <A24FC3DA-4FFA-3DD2-9DCC-2B8D1B3BF97C> /usr/lib/libc++.1.dylib
    0x7fff8ce73000 -     0x7fff8d013ff7  com.apple.QuartzCore (1.7 - 270.5) <19E5E0AB-DAA9-3F97-988C-D9A46AFB9C04> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x7fff8d014000 -     0x7fff8d01bfff  libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <172B1985-F24A-34E9-8D8B-A2403C9A0399> /usr/lib/system/libcopyfile.dylib
    0x7fff8d063000 -     0x7fff8d06dff7  liblaunch.dylib (392.39.0 - compatibility 1.0.0) <8C235D13-2928-30E5-9E12-2CC3D6324AE2> /usr/lib/system/liblaunch.dylib
    0x7fff8d06e000 -     0x7fff8d075fff  com.apple.NetFS (4.0 - 4.0) <B9F41443-679A-31AD-B0EB-36557DAF782B> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
    0x7fff8d0d5000 -     0x7fff8d129fff  libFontRegistry.dylib (??? - ???) <60FF9C2C-5E44-3C49-8A08-F26101898F21> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
    0x7fff8d630000 -     0x7fff8d85afe7  com.apple.CoreData (104.1 - 358.14) <6BB64605-8DA7-337D-A2AB-A3346A421CBD> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x7fff8dbb2000 -     0x7fff8dc1dff7  com.apple.framework.IOKit (2.0 - ???) <FE838BB6-D42E-3291-A1A0-6F53FC970261> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
    0x7fff8dc1e000 -     0x7fff8dc5dfff  com.apple.AE (527.7 - 527.7) <B82F7ABC-AC8B-3507-B029-969DD5CA813D> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Versions/A/AE
    0x7fff8dc5e000 -     0x7fff8dc8eff7  com.apple.DictionaryServices (1.2.1 - 158.3) <5E2EBBFD-D520-3379-A431-11DAA844B8D6> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
    0x7fff8dc8f000 -     0x7fff8dc93ff7  com.apple.CommonPanels (1.2.5 - 94) <0BB2C436-C9D5-380B-86B5-E355A7711259> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
    0x7fff8dc94000 -     0x7fff8dc94fff  com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <C06A140F-6114-3B8B-B080-E509303145B8> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
    0x7fff8dcb0000 -     0x7fff8dcbbff7  libc++abi.dylib (14.0.0 - compatibility 1.0.0) <8FF3D766-D678-36F6-84AC-423C878E6D14> /usr/lib/libc++abi.dylib
    0x7fff8dd3f000 -     0x7fff8dd4cff7  libbz2.1.0.dylib (1.0.5 - compatibility 1.0.0) <8EDE3492-D916-37B2-A066-3E0F054411FD> /usr/lib/libbz2.1.0.dylib
    0x7fff8df9f000 -     0x7fff8dff7ff7  libTIFF.dylib (??? - ???) <4DA86D53-8977-351D-9DC5-C7AE8F0FD423> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x7fff8e0fb000 -     0x7fff8e109ff7  libkxld.dylib (??? - ???) <01161870-E3B3-3F87-BA4A-0AA7A081F409> /usr/lib/system/libkxld.dylib
    0x7fff8e110000 -     0x7fff8e5d7fff  FaceCoreLight (1.4.7 - compatibility 1.0.0) <BDD0E1DE-CF33-3AF8-B33B-4D1574CCC19D> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
    0x7fff8e5d8000 -     0x7fff8e5effff  com.apple.MultitouchSupport.framework (231.4 - 231.4) <559C1AFB-E0B4-3D23-9189-18DE09C06FFE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
    0x7fff8e619000 -     0x7fff8e63dfff  com.apple.RemoteViewServices (1.5 - 44.2) <A0417D7F-22E9-3FD8-AC55-67654D8E93EB> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
    0x7fff8e63e000 -     0x7fff8e640fff  com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
    0x7fff8e641000 -     0x7fff8e6b1fff  com.apple.datadetectorscore (3.0 - 179.4) <4AB32B7F-8EC2-327E-BAC8-80129AA36E7B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
    0x7fff8e6b8000 -     0x7fff8e733ff7  com.apple.print.framework.PrintCore (7.1 - 366.3) <C5F39A82-0E77-3AD6-906A-20DD2EE8D374> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
    0x7fff8e734000 -     0x7fff8e742fff  libdispatch.dylib (187.10.0 - compatibility 1.0.0) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
    0x7fff8e743000 -     0x7fff8e9b7fff  com.apple.CoreImage (7.99.1 - 1.0.1) <4BB09B79-275B-364C-9466-0FF36ABB1218> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage.framework/Versions/A/CoreImage
    0x7fff8f03f000 -     0x7fff8f053ff7  com.apple.LangAnalysis (1.7.0 - 1.7.0) <04C31EF0-912A-3004-A08F-CEC27030E0B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
    0x7fff90514000 -     0x7fff90530ff7  com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
    0x7fff90531000 -     0x7fff90585ff7  com.apple.ScalableUserInterface (1.0 - 1) <1873D7BE-2272-31A1-8F85-F70C4D706B3B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
    0x7fff905c4000 -     0x7fff905c5fff  libDiagnosticMessagesClient.dylib (??? - ???) <3DCF577B-F126-302B-BCE2-4DB9A95B8598> /usr/lib/libDiagnosticMessagesClient.dylib
    0x7fff905e3000 -     0x7fff906c2fff  com.apple.ImageIO.framework (3.1.2 - 3.1.2) <E982B3FF-4788-3FA2-B9F1-53E44E2EA9BA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/ImageIO
    0x7fff906c3000 -     0x7fff90725ff7  com.apple.Symbolication (1.3 - 91) <98A0662F-26ED-3B10-871B-07747127C7E9> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
    0x7fff90726000 -     0x7fff90726fff  com.apple.Accelerate (1.7 - Accelerate 1.7) <82DDF6F5-FBC3-323D-B71D-CF7ABC5CF568> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x7fff90727000 -     0x7fff9072dfff  com.apple.DiskArbitration (2.4.1 - 2.4.1) <CEA34337-63DE-302E-81AA-10D717E1F699> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x7fff90739000 -     0x7fff907d3ff7  com.apple.SearchKit (1.4.0 - 1.4.0) <4E70C394-773E-3A4B-A93C-59A88ABA9509> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
    0x7fff907e9000 -     0x7fff9082afff  com.apple.QD (3.40 - ???) <47674D2C-BE88-388E-B1B0-03F08BFFE5FD> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
    0x7fff9082b000 -     0x7fff9084bfff  libsystem_kernel.dylib (1699.32.7 - compatibility 1.0.0) <66C9F9BD-C7B3-30D4-B1A0-03C8A6392351> /usr/lib/system/libsystem_kernel.dylib
    0x7fff9084c000 -     0x7fff9086bfff  libresolv.9.dylib (46.1.0 - compatibility 1.0.0) <0635C52D-DD53-3721-A488-4C6E95607A74> /usr/lib/libresolv.9.dylib
    0x7fff9086c000 -     0x7fff908a7fff  libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
    0x7fff90c7b000 -     0x7fff90c7cfff  libdnsinfo.dylib (395.11.0 - compatibility 1.0.0) <853BAAA5-270F-3FDC-B025-D448DB72E1C3> /usr/lib/system/libdnsinfo.dylib
    0x7fff90c93000 -     0x7fff90cb0fff  libxpc.dylib (77.19.0 - compatibility 1.0.0) <9F57891B-D7EF-3050-BEDD-21E7C6668248> /usr/lib/system/libxpc.dylib
    0x7fff90cb1000 -     0x7fff90cb6fff  com.apple.OpenDirectory (10.7 - 146) <7960A302-F9AC-3F72-838E-3A382032DCA6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
    0x7fff90cb7000 -     0x7fff90cf1fe7  com.apple.DebugSymbols (2.1 - 87) <ED2B177C-4146-3715-91DF-D99A8ED5449A> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
    0x7fff90d26000 -     0x7fff90d39ff7  libCRFSuite.dylib (??? - ???) <034D4DAA-63F0-35E4-BCEF-338DD7A453DD> /usr/lib/libCRFSuite.dylib
    0x7fff910ab000 -     0x7fff9115eff7  com.apple.CoreText (220.22.0 - ???) <A7A1096F-A211-3775-BA33-08FE98D27F08> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
    0x7fff9115f000 -     0x7fff9148bfff  com.apple.HIToolbox (1.9 - ???) <CCB32DEA-D0CA-35D1-8019-E599C8007AB6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
    0x7fff91c5b000 -     0x7fff91c5cfff  libunc.dylib (24.0.0 - compatibility 1.0.0) <C67B3B14-866C-314F-87FF-8025BEC2CAAC> /usr/lib/system/libunc.dylib
    0x7fff91d91000 -     0x7fff91e14fef  com.apple.Metadata (10.7.0 - 627.37) <B9BEB598-B6F2-3BFF-A8F3-C3C87CD076AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata


External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 2
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 5302
    thread_create: 1
    thread_set_state: 0


VM Region Summary:
ReadOnly portion of Libraries: Total=283.1M resident=326.9M(115%) swapped_out_or_unallocated=16777216.0T(6215205126144%)
Writable regions: Total=171.8M written=63.2M(37%) resident=102.0M(59%) swapped_out=0K(0%) unallocated=69.8M(41%)
 
REGION TYPE                      VIRTUAL
===========                      =======
CG shared images                   1216K
CoreGraphics                         16K
CoreServices                       2368K
MALLOC                            120.3M
MALLOC guard page                    48K
MALLOC_LARGE (reserved)             912K        reserved VM address space (unallocated)
STACK GUARD                        56.0M
Stack                              10.5M
VM_ALLOCATE                        33.8M
__CI_BITMAP                          80K
__DATA                             17.1M
__IMAGE                             528K
__LINKEDIT                         75.6M
__TEXT                            207.5M
__UNICODE                           544K
mapped file                        34.8M
shared memory                       312K
===========                      =======
TOTAL                             561.5M
TOTAL, minus reserved VM space    560.6M


Model: iMac12,2, BootROM IM121.0047.B1F, 4 processors, Intel Core i7, 3.4 GHz, 12 GB, SMC 1.72f2
Graphics: AMD Radeon HD 6970M, AMD Radeon HD 6970M, PCIe, 1024 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 0/DIMM1, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364B54463531323634485A2D3147344D31
Memory Module: BANK 1/DIMM1, 4 GB, DDR3, 1333 MHz, 0x802C, 0x31364B54463531323634485A2D3147344D31
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.67.5-P2P
Bluetooth: Version 4.0.8f17, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST31000528AS, 1 TB
Serial ATA Device: HL-DT-STDVDRW  GA32N
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x850b, 0xfa200000 / 3
USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfa100000 / 2
USB Device: Deskjet 3520 series, 0x03f0  (Hewlett Packard), 0xb011, 0xfa120000 / 6
USB Device: Scarlett Solo USB, 0x1235, 0x801c, 0xfa130000 / 5
USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0xfa111000 / 7
USB Device: hub_device, 0x0424  (SMSC), 0x2514, 0xfd100000 / 2
USB Device: USB Optical Mouse, 0x046d  (Logitech Inc.), 0xc05a, 0xfd130000 / 5
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0xfd110000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0xfd120000 / 3

 

[Andar]

*Nope still not working, what's the best way to contact support team I have had very little success in that arena 

You go to the main website, not the forums (www.rpgmakerweb.com is the correct adress for that), then click on support top right and select technical support tosend a support ticket.


Response time is usually within two or three business days (Degiuca is not big enough to have support staff 24/7, only business time support)


Make sure you don't end up into an area called "get satisfaction" - all those links should have been removed because it is no longer used or monitored, but you might get to such a link to some google searches or other archives.


And next time, please attach such reports as text files, that is easier and better readable than copying them in.